steamship authority cancellation policy

Because parking is limited at our Hyannis terminal - especially during the summer season and holiday weekends - we encourage you to arrive an hour before your departure time. Pets are welcome on board our ferries. Each eligible customer is allowed to make up to five Headstart vehicle reservations (one-way or round-trip). Yes. We will then email or text you when we can accommodate your vehicle. Vehicle reservations must be made in the name of the person traveling with the vehicle and are non-transferable from one person to another once made. We also allow the preferential boarding of vehicles of individuals traveling on a standby basis and who must travel with the vehicles due to their disabilities, in accordance with the guidelines set forth in the Customer Handbook. Individuals traveling as a group for student-related travel in connection with an event authorized by a school or a recognized youth group are charged the student group fare under certain conditions. In an emergency, the Terminal Agent will first ask for volunteers, informing them when they will be transported if they agree to be bumped from that particular trip. But they've urged the board that ultimately decides which ones to pick to reject movie references and submissions like "Ferry . PDF 2023 EXCURSION PROGRAM APPLICATION - www-steamship-assets.s3.amazonaws.com For these transferable reservations to remain valid, we must receive the transfer slip no later than May 15th of that year or thirty (30) days in advance of the scheduled departure of the first segment of the reservationeven if you decide to keep the reservation for your own use. Are the Steamship Authority's ferries accessible for passengers with disabilities? The Steamship Authority (SSA) announced Saturday on Facebook that a crew shortage forced cancellations to the freight ferry Sankaty, starting with the 11:05 am trip departing from Woods Hole.. What happens if I lose my parking ticket? Steamship Authority route code is 72. 02543, (508) 548-3788 You may cancel a reservation online, by telephone, or in person at our Reservation Office during normal operating hours. Two Almost-New Ferries to Join SSA Fleet - Vineyard Gazette One propane tank, acetylene tank or oxygen tank may also be transported by a customer in a vehicle only in compliance with Part L of the Customer Handbook. The reservations may be made in either your own name, or in another person's name. (508) 778-7633 TTY, 1 Steamboat Wharf 508-477-8600. Should you need to park there for a medical emergency, you should contact the Vineyard Haven Terminal Manager or the Terminal Agent on duty. Retweeted. (If you dont remember your security code, you can request for it to be emailed to you.) Our computerized reservation system has a wait list capability. I hereby authorize the Steamship Authority to contact and communicate with any and all persons who might have knowledge of this information for the purpose of verifying its truth and accuracy. The Steamship Authority is the largest ferry service to the Islands of Martha's Vineyard and Nantucket from Cape Cod. Traffic and noise is a problem across the Cape and Islands, he said, "but . We also offer 10-ride Ferry Pass Cards for the traditional ferry on the Nantucket route and the Martha's Vineyard route. Crocker Inn Rates and Policies | Martha's Vineyard Parking for the first calendar day (or portion thereof) is free, but thereafter, you must pay parking charges for each subsequent calendar day or portion thereof that your vehicle is parked or stored there. It is too soon to know how Dorian will impact the boats this weekend. Make a reservation. No. 02601, (508) 771-4000 Navigate to the About section and click on the Policies, Forms and Information page in the drop down menu. Can I travel with my vehicle between Woods Hole and Martha's Vineyard without a reservation? Close. Any person who is eligible to travel on an Auto Excursion Fare as well as anyone who is a year-round or seasonal resident of Martha's Vineyard or Nantucket is eligible for the Preferred Space program. For trips between Woods Hole and Marthas Vineyard, we sell 10-ride automobile ticket books that significantly lower the fare on a per-ticket basis. Massachusetts Steamship Authority closely watching Henri - WCVB 02601, (508) 771-4000 Steamship Authority Grapples with Deck Officer Shortage %%EOF How do I sign up to receive waitlist notifications via text messages? Retweet. Full Hot Breakfast. For example, you may always change your license plate numbers, add or subtract passengers, and change your reservation to another trip on the same day without any additional charges or penalties. If you wish to receive our Travel Alerts, such as trip delays or cancellations, via Text Message, visit our website at www.SteamshipAuthority.com/email_lists. Reply. The fare also includes transportation for up to two adults and two children who are passengers in the automobile. Generally, these fares are available only to residents of Martha's Vineyard or Nantucket who are traveling with vehicles registered on either Island. Cancel. What happens if I miss the trip for which I have a reservation? 1 reply 1 retweet 0 likes. Generally, we charge different vehicle fares based upon whether a vehicle is a non-commercial vehicle (which we define as any vehicle that is less than 20 feet in length, designed and equipped primarily for carriage of passengers and not registered as a commercial vehicle) or a commercial vehicle. Welcome to the Steamship Authoritys Downloadable Forms page. (Please refer to our Customer Handbook.) Current/real-time parking lot information is readily available by logging onto our mobile website at SteamshipAuthority.com, by calling our parking information line at (508) 775-7275 (PARK), or tuning into 1610 AM on your radio. Passengers who refuse to submit to such screening, searches and inspection will not be allowed to board any vessel. Visit www.SteamshipAuthority.com/email_lists and click on either "Click here to subscribe to our eNews or manage your eNews preferences" or "Click here to manage your travel alert preferences." Yes. Failure to do so will result in the imposition of a drive-on/drive-off charge, if the Steamship Authority elects to load the vehicle and trailer on your behalf (available on the Hyannis-Nantucket route only) or in a refusal to allow you to board the vessel with your vehicle and trailer. Steamship Authority Facing Deck Officer Shortage For Years, The Steamship Authority Has Hired No Black-Owned - News Additional Terms and Conditions - Norwegian Cruise Line Fare increases are based upon the vehicles length over 17 feet. ;z MB3 i&O!|R+M aY Are there COVID-19 precautions passengers need to follow? Passengers may travel with their personal baggage, at no additional charge, except for bicycles, surfboards (including wind surfboards) and other large objects for which a fare may be charged. hbbd``b`$X-`]$X@D([bM_@ @y.Hzb0o8XD=F@#C_ U Due to COVID-19, we have extending the time period in which customers can use a passenger ticket or vehicle reservation. You will then pay the appropriate parking charges for that time period in advance. Steamship Authority operations still delayed after cyberattack Thus, if an individual leaves the Island on Friday, January 1, he or she must return to the Island by Sunday, January 31, in order for his or her return excursion-fare ticket to be valid. Martha's Vineyard ferry cancellations have reached 550 so far this year Can I make a reservation to travel with a vehicle on a particular trip? Further, the Steamship Authoritys licensed concessionaire may not serve alcoholic beverages to any passenger while the vessel is at dockside or prior to casting off. Please read the instructions on how to apply for a senior citizen travel card. Hyannis Terminal:If the terminal is able to accommodate the parking of standby vehicles of customers using our drive-on/drive-off services, you may leave your vehicle at the terminal and it will be transported on a standby basis on the next available trip. You can take a car to and from Martha's Vineyard from Woods Hole. This will result in the forfeiture of your reservation. The Steamship Authority has done a tremendous job in doing what they can to mitigate the noise issue, Malkin said. Customers may make reservations for vehicles at any time of the year to the extent we have made spaces available for such reservations. It will not affect the reservations booked prior to the change. you are agreeing to the Twitter Developer Agreement and Developer Policy. Bumped vehicles will have priority for boarding on the next vessel leaving the terminal (except for vessels carrying hazardous cargo), and vehicles bumped as a result from that subsequent trip will similarly be considered as having been bumped due to an emergency situation. To provide island residents more assistance in traveling back and forth to the mainland for their medical and other daily living needs during the summer season when vehicle reservations are more difficult to obtain, the Headstart Reservation Program provides island residents a short opportunity to make a limited number of reservations for travel during the summer season before most of our remaining spaces are made available for reservations by the general public. Can I change or cancel my high-speed passenger-only reservation? Exceptions are made for customers with disabilities who need to travel with their vehicles, emergency situations, disruptions in service and other unusual circumstances. Should you decide to travel on any of those vessels with a vehicle towing a trailer, you will be responsible for loading and unloading your vehicle safely and quickly within the normal time constraints of the loading and unloading process. Vehicles parked at parking lots that are not equipped with parking ticket dispensers are still subject to parking charges. Passenger tickets are transferable among individuals who are eligible for the fare charged. Further, we may tow any vehicle left in the lot beyond the time period for which a customer has paid for parking, and may then store the vehicle at any of our other facilities until the customer pays all additional parking charges due. Bourne Briefs. Can it be towed onto and off of the ferry? The automobiles length also includes any load on the vehicle extending beyond the front or rear bumper (including but not limited to a bicycle rack). The Vineyard Gazette - Martha's Vineyard News | Winter Winds Prompted You may also use your name instead of a license plate number and for other information necessary to make the reservation. SteamshipAuthority1 - YouTube Yes, to the extent that space is available. Your vehicle reservation can be changed online, by telephone or in person during our Reservation Offices normal operating hours, or in person at any of our ferry terminals, whenever those terminals are open. The Steamship Authority matches reservations by those three criteria. 02568, 1 Seaview Ave Manhattan DA Bragg, Jordan resolve dispute over deposition of former Trump prosecutor. This standby slip contains a telephone number and website link where you can access the terminal's current vehicle standby status as well as the date and time that you should be at the terminal. Policies, Forms & Information; FAQs; Jobs; History & Organization; News; Meeting Notices, Agendas & Minutes; Doing Business with Us; Freight Customers; . "The Woods Hole, Martha's Vineyard and Nantucket Steamship Authority was the target of a ransomware attack early Wednesday, June 2, 2021," the company said. Are there any ferries that I should avoid traveling on? One caution: do not underestimate the length or height of your rental vehicle, as that could result in the forfeiture of your reservation. Preferred Space reservations are non-refundable and non-transferable. You may be required to provide documentation of such an emergency before being allowed to use any parking that may be available. Seasonal Terminal, 69 South Street We sell multi-ride cards for passenger travel on our traditional ferries to Nantucket and Martha's Vineyard which significantly lower the fare on a per-ticket basis. In particular, when a ferry is approaching or docking at a terminal, position yourself as safely as possible so that you are not thrown off balance when the ferry reaches the dock. Passengers traveling without vehicles may be required to place some or all of their baggage on luggage carts for the safety and convenience of other passengers. Crew shortage causes Sankaty ferry cancellations Yes. Our Nantucket Terminal has only a few parking spaces for use by our customers. Steamship Authority Ransomware Attack: Ticketing Problems - CBS News Port Jefferson Antique and Garden Weekend BOGO Round Trip Walk-On Special. First, we suggest you try to make your reservation as soon as you know about your appointment. Check out our 'Ways to Save' for residents page! No. Close. Generally yes. Available Preferred Space may be reserved as follows: Travel between Nantucket and Hyannis: At the Nantucket Terminal, reservations can be booked in person only beginning at6:45 am on the day prior to the island departure date; or online or by calling our Mashpee Reservation Office beginning at 7:30 am on the day prior to the scheduled sailing. Visit our mobile site SteamshipAuthority.com for current parking status. Gratuities are left to each guest discretion. These PDF forms may be viewed with Adobe Acrobat Reader . . Customers need only have their reservation confirmation or reservation number upon checking in at a terminal in the event the terminal employees are unable to confirm their reservations. 2023 Headstart Packet for qualified residents, 2023 Summer Reservation Info & form for the general public, 2023 Hyannis Onsite-Offsite Permit Application, SSA Traffic Summary from 1998 through March 2023, Presented at the July 14, 2016 Board Meeting, Report on the SSA's Proposed 2018 Winter and Spring Operating Schedules, Report on the SSA's Proposed 2018 Summer Operating Schedules, 2018 Summer Operating Schedule Report Appendix C, 2018 Summer Operating Schedules Report Appendices D - G, Report on the SSA's Proposed 2020 Summer Operating Schedule, 2021 Summer/Fall Operating Schedules Report - report, Appendices A & B, 2022 Summer and Fall Operating Schedule Report plus appendices, 2023 Summer and Fall Vineyard Operating Schedule Report plus appendices, Freight tariff covering round-trip automobile and motorcycle rates, Freight tariff covering class and commodity rates. When can I make a reservation for the high-speed passenger-only ferry? Steamship Authority @SteamshipMA 2 Jun 2021 Customers are currently unable to book or change vehicle reservations online or by phone. At our discretion, the reservation may instead be valid only for standby travel on the following day. Don't miss the boat: Steamship Authority releases summer 2023 - Yahoo We may refuse to move a vehicle that cannot be loaded onto or unloaded from a ferry under its own power if, for example, the loading of the ferry may be unduly delayed, or if the appropriate equipment is not available to tow, push or transport the vehicle safely. High winds cancel morning ferries. Please contact the Group Sales office at groups@steamshipauthority.com to request an application. Can I make a passenger reservation to travel on a particular trip of the high-speed passenger-only ferry? Are there any restrictions on their use? Seasonal Terminal, 69 South Street Please read below the Crocker Inn rates, deposit and cancellation policies: RATES. Steamship Authority on Twitter SSA Explains Storm Cancellation Policy - Vineyard Gazette 888-44-FERRY info@88844ferry.com. The Steamship Authority reported that a "team of IT professionals" has been working to assess the impact of the cyber attack. Steamship Authority: Sorry, we're not going to name our new ferries If you are planning to take your vehicle to either islandthen you are required to make an advance vehicle reservation. Under the cell phone field click the box I want to receive Text Alerts for schedule changes and waitlist fulfillments. Dont forget to hit the Save Changes button before leaving this page. You can provide us with this number when making vehicle reservations either online or by telephone. Massachusetts law also prohibits passengers from consuming alcoholic beverages aboard any Steamship Authority vessel other than those sold by our licensed concessionaire. Reservations can be booked online, over the phone or in person at any of our terminals. Sailing Schedule. 2020 Summer Operating Schedules Report, 4a. No additional passengers are included in the excursion fare. 2021 Summer and Fall Operating Schedules Report - report, Appendices A & B, 4b. However, vehicles over 6 feet, 6 inches in height may be restricted to particular vessels, trips or spaces in vessels. Early morning high winds have cancelled several Steamship Authority ferry crossing this . Can I bring a firearm or other dangerous article with me on the ferry? Write a Review. Visit www.avis.com for details or call one of the numbers below: Avis Rent-a-Car at the SSA's Hyannis Terminal: 508-771-4554, Avis Rent-a-Car at the SSA's Palmer Avenue Parking Lot in Falmouth: 508-548-2420. In other words, they must make their return trip to the Island no later than 30 calendar days after the date of the vehicles initial trip from the Island under the tickets first segment. 70 reviews of Steamship Authority "The Steamship Authority, Lifeline to the Vineyard. We attempt to accommodate the special reservations needs of customers with disabilities or those who are traveling with someone with a disability. It is your responsibility to return to the terminal at the appropriate time, and your failure to do so will result in forfeiting your place and being dropped from the standby list. Because parking is limited at our Hyannis terminal - especially during the summer season and holiday weekends - we encourage you to arrive an hour before your departure time. For Hyannis parking permits, please call the Hyannis Parking Lot Office at (508) 771-0418. 99 0 obj <>stream Yes, you can skip the ticket line and purchase passenger tickets for our traditional ferries by using our eFerry ticketing system. S.1315 193rd (Current) An Act relative to municipal equity in Steamship Authority operations. How many people will be traveling? The largest ferry service to the islands of Martha's Vineyard and Nantucket, the Steamship Authority issued a statement warning that traveling customers may be delayed as a result. The permit is only allowed to be transferred from one vehicle to another in certain circumstances, such as when a permitted vehicle is wrecked and/or the customer purchases a new vehicle. Because customers traveling on the M/V Gay Head, the M/V Katama and the M/V Sankaty are required to back their vehicles on or off those vessels, we strongly discourage vehicles towing trailers (except tractor-trailers) from traveling on those vessels. PDF Change, Cancel and Refund Policies for Vehicles - Steamship Authority New Bedford - Martha's Vineyard Freight Service Report - April 12, 2016, 1a. We charge an additional fare for any trailer towed by an automobile. It is your responsibility to return to the terminal at the appropriate time, and your failure to do so will result in forfeiting your place and being dropped from the standby list. The Steamship Authority has the largest, safest and most seaworthy vessels manned by U.S. Coast Guard-certified crews. To make that experience as stress-free as possible, we offer free shuttle service to and from our terminal. 02543, (508) 548-3788 While there is no dockside parking available at our Woods Hole terminal,there are several off-site lots in Falmouth. We have a house on island and take the Steamship fast boat to get to Nantucket. No matter what boat you take, it usally takes 35-45 minutes side to side. How soon should I arrive at the terminal traveling without a car? 2021 Summer and Fall Operating Schedule Report - Appendix C Part 2, 5. Oak Bluffs, MA Steamship Authority's ticketing still delayed following ransomware attack. Home - The Bridgeport and Port Jefferson Steamboat Company Will I pay more if I am towing a trailer? Who is eligible for the Preferred Space Program? The Steamship Authority Wednesday continued an inch-by-inch process of manually piecing operations back together following the ransomware attack last week that shut down its website and IT systems. Provide the latest Kuribayashi Steamship (9171) market data, including prices, cycle charts, basic information and real-time news information, financial analysis, company introduction, dividends and dividend information, you can also use Moomoo to open an account to trade Kuribayashi Steamship stockswe will provide investors with reference decision data. 4. 2022 Summer and Fall Operating Schedule Report, 6. A regular non-commercial automobile fare is for the transportation of the vehicle only. Automobiles under 17 feet in length are charged the regular fare. Mar 12 . Driving Directions: Please note: in some cases, the address provided in the directions may be different from our actual location. Although the Steamship Authoritys larger ferries will generally have sufficient capacity for all passengers who wish to travel on a particular trip, if the Steamship Authority determines that the vessels carrying capacity will be reached before sailing time, passengers traveling in vehicles with reservations have boarding priority over both passengers traveling in standby vehicles and walk-on passengers. We will refund each affected customer's one-way fare for both the bumped vehicle and its passengers. From there, enter your cell phone and choose your preferences.
Can A Non Indigenous Person Play The Didgeridoo?, Funny Funeral Poems, Langley Federal Credit Union Routing Number, Pet Friendly Houses For Rent In Beaufort, Nc, Articles S